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HP Recommended
HP Laptop 17-by3016cy
Microsoft Windows 10 (64-bit)

Hello here 

Please I need a an assistance on my pc.

I reinstall my windows on my pc then my track pad stopped working..

What can i do??

5 REPLIES 5
HP Recommended

Hi:

 

if you have not done so already, the only suggestion I can offer would be to install the touchpad driver from your notebook's support page.

 

ELAN Precision Touchpad Filter Driver

 

22.2.22.4

 

https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111480.exe 

HP Recommended

@Leo_pop -- in addition to the excellent coment by @Paul_Tikkanen 

I would launch the HP Support Assistant.

It will identify, download, and install _all_ of the device-drivers that are specific to your computer, because I am guessing that there will be more than one device-driver that should be installed.

 

HP Recommended

Hi, @Leo_pop 

 

If you clean installed W10, you can download the latest version of the HP support assistant software from the link below.

 

HP Support Assistant | HP® Support

HP Recommended

I haven't drive the system yet. I only reinstall the windows. But I noticed from the mouse additional settings that the hardware isn't there

HP Recommended

Hello

Thanks for this.

But I haven't drive the system all I did was reinstall the windows and the mouse stopped working 🤔. I run a check through the mouse additional settings where I check the hardware and I found out that its not there 

 

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