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HP Recommended
Microsoft Windows 10 (64-bit)

Help! someone stole my laptop

 

HP Pavilion 15-au063nr (ENERGY STAR)
Product number: W2L52UA#ABA
[personal information removed]

1 REPLY 1
HP Recommended

@Pavilion15_2021 

 

Welcome to the HP Community.

 

I am sorry this happened to you.

The simple answer = "HP does not track lost or stolen computers."

 

The longer answer

"IF you had prepared ahead of time", then Maybe the computer could be tracked.

 

IF you had switched on Windows Find my Device when you still had the computer in your possession,

Microsoft Support – Find and lock a Windows Device

 

IF you had purchased and installed PC tracking / locking software ahead of time (when you still had the computer):

 

Optional Coverage – Absolute Track and Lock

 

 

Do consider reporting the theft to your local authorities.

 

If the police find a pile of stolen computers and you have provided the police with your information, it might help catch the thieves and / or get your property back.

 

If you have device / property insurance, this is a good time to call your Insurance agent.

 



Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.