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07-16-2022 01:42 PM
Yes, I'm not seeing that as valid either. I see 6MQ61EAR, and 6MQ61EA as valid...
Have you tried going to HP Computer Support site, and use the "Detect my Product" option?
How about the HP Support Assistant? Does it report the same number? If you have your Serial Number, you can enter it at the same link I gave you above. (DO NOT post the serial# here!)
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
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