Post new question
Posts: 1
Member Since: ‎03-03-2012
Message 1 of 3 (15,416 Views)

How do I get viruses off of my laptop without virus protection?

I just got a new laptop and after setting it up i thought i had free virus protection for a month with McAfee but after going to a couple of bad sites and opening some unsafe emails i have multiple viruses on it and it wont let me get online without removing them and i cant remove them without getting virus protection online (i think, i dont know much about virus protection) so does anyone know what i can do or whats going on?
0 Kudos
Posts: 17,940
Member Since: ‎11-21-2008
Message 2 of 3 (15,412 Views)

Re: How do I get viruses off of my laptop without virus protection?

Petmeadow, welcome to the forum.


I suggest doing a destuctive System Recovery using either the discs that you made or the Recovery partition.  This should remove the viruses.  Then, install one of the free virus program, such as, AVG or Avast.  They will do a good job.  I have used them for years.  Be certain to backup your personal data before beginning.


Please click "Accept as Solution" if your problem is solved.


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen X; i7-6700K; 16 GB DDR4 2133; GTX 1070; 256 GB SSD M.2; Win 10 Home

HP Photosmart 7520 AIO

**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.
Posts: 87,480
Member Since: ‎07-13-2010
Message 3 of 3 (15,399 Views)

Re: How do I get viruses off of my laptop without virus protection?



If you have files you need to get off the HDD, you may want to download and burn the free Kapersky Rescue Disk 2010 to a CD.  This may eliminate the need for a system recovery.


This program will clean viruses and you don't even need to be booted into Windows. It will even connect you to the internet so it can download updates to the virus definition files.


I have used this several times to bail my friend's PC's out of trouble.


Then I recommend you follow the old_geekster's advice.


Most of us don't need to pay for virus/spyware protection.


I like the free MS Security Essentials myself.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation