03-08-2011 12:23 AM
I bought my computer a year ago, and it does not get used much, but recently it has begun not to charge and now it is saying that it needs a replacement battery. Is this normal? I am still under factory warranty can I send the battery in to get replaced, or is it not covered under the warranty?
Thanks so much.
03-08-2011 03:35 AM
Identify your notebook. and your operatng system please.
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I am not an HP Employee, I am a volunteer posting here on my own time