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HP Recommended
HP EliteBook 8460p
Microsoft Windows 10 (64-bit)

Please Give Me Solution

2 REPLIES 2
HP Recommended

Dear @KASHYAPJI 

 

please try using the following driver

 

https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81058.exe 


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HP Recommended

Hi, @KASHYAPJI 

 

The driver posted above is for notebooks with a newer hardware revision of the fingerprint sensor.

 

sp81058 supports the following hardware ID's...USB\VID_138A&PID_003d and USB\VID_138A&PID_003f.

 

You need this driver which supports the validity fingerprint sensor hardware your notebook has (USB\VID_138A&PID_003C), and you will have to manually install the driver...

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe 

 

To manually install the driver, run the above file.

 

It will probably not install the driver.

 

Go to the device manager.  Click on the unknown device (fingerprint sensor) needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp58900.

 

Make sure the Include subfolders box is checked, and the driver should install.

 

 

 

 

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