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‎09-14-2020 01:29 PM

HP Recommended
Product: 15-bw636ur
Operating System: Microsoft Windows 10 (64-bit)

Що робити? Я не хочу здавати в ремонт ноутбука.Віскакує вікно.Пишіться Відновлення не завершено.Відновлення не було завершено.Виберіть одне з наступних кнопок.

P00914-221914.jpg

 1.Зберегти журнал.2.Відомості.3.Повторити.І ні одна кнопка не вирішує проблему.Що робити? ДОПОМОЖІТЬ !!!!!!!!!!!!!!!!

2 REPLIES 2

‎09-14-2020 01:51 PM

HP Recommended

Hi пппророрео

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
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‎09-14-2020 02:38 PM

HP Recommended

Hi, @пппророрео 

 

If the built in recovery system isn't working use another Windows PC with Windows 7 64 bit or newer to create a bootable USB recovery drive using the HP cloud recovery tool.  You will also need a 32 GB USB flash drive.

 

The recovery drive will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the cloud recovery tool.

 

https://support.hp.com/ru-ru/document/c06178673

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