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Jef_Janssen
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Hp pavilion driver power state failure

hp pavilion g15-cx0083nb

Hi,

 

My laptop always shuts down after about 10 min of using it with a blue screen of death; stopcode: Driver_power_State_failure.

I tried everything, from uninstalling 3rd party applications to a complete factory reset. Also updated windows to the latest version and all drivers are up to date...

the laptop is not even a year old and nothing of damage happened to it, so i don't think it should do this.

 

any advice what it may be or how to solve it?

 

thanks!

Janssen Jef

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Message 2 of 2
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Hp pavilion driver power state failure

@Jef_Janssen

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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