• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Notebook Energystar15-rt110dx
Microsoft Windows 10 (64-bit)

I cannot find my bluetooth anywhere on my computer. I tried downloading drivers, but it doesn't show up in my computer.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK Thanks for that list.

 

Unfortunately, you do not have the required Bluetooth hardware.

 

Your easiest alternative would be to add Bluetooth via a Bluetooth USB dongle.

They are similar looking to a USB flash drive.

Amazon.com: bluetooth dongle

 

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hello @Spicoli

 

Not all models of your laptop will have Bluetooth.

Bluetooth requires hardware as well as software to run.

 

To determine if your model supports it, right click on the Start button and choose Device Manager.

Look for Bluetooth towards the top of the listed items.

If you don't see it, drop the arrow down for Network adapters and post what wireless adapter is listed.

 

 

HP Recommended

Hi, thanks for returning my post. Here are the network adapters:

 

Realtek PCle FE Family Controller

Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter

WAN Miniport (IKEv2)

WAN Miniport (IP)

WAN Miniport (IPv6

WAN Miniport (L2TP)

WAN Miniport (Network Monitor)

WAN Miniport (PPPOE)

WAN Miniport (PPTP)

WAN MiniportSSTP)

 

Hope you can help me. Thanks!

HP Recommended

OK Thanks for that list.

 

Unfortunately, you do not have the required Bluetooth hardware.

 

Your easiest alternative would be to add Bluetooth via a Bluetooth USB dongle.

They are similar looking to a USB flash drive.

Amazon.com: bluetooth dongle

 

 

 

HP Recommended
Ok. Thanks!
HP Recommended

If you commonly use your headphones to enjoy songs when working on the laptop or computer then you don't really need wireless headphones. If you want to use the headphones with your smart phone or tablet computer then wired headphones could be very good too. Sometimes wired headphones will certainly be a more affordable selection compared to the bluetooth headphones.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.