09-21-2016 08:37 PM
Tried downloading printer drivers and uploading but when I follow the instructions and plug the printer in it does not recognise it
09-21-2016 09:11 PM
Before you could progress further, please verify if the printer supports win 10 or not.
After which, please go to device manager and check if there is an exclamation mark next to the printer.
If yes, this means there is a trouble with the driver.
If no, this means the drivers are installed on the computer.
Uninstall the drivers, and add a printer from control panel.
And further, after the printer is added, please right click on the device and choose update driver software.
This should work after a restart 🙂
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.
09-24-2016 09:14 PM
Does not work - an old video for windows vista and xp - windows 10 navigation does not allow any of this to happen - Brother website no longer lools like this - there appears to be no uninstall toll anywhere and windows 10 has no clues as to how to uninstall printer drivers. Guess the answer would have been ok several years ago