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HP Recommended

i feel my victus 15 is hacked and being used by some other person . I have found that , my laptop is being logged in from Russia , whereas i'm here now at Bangladesh ! Please help me . I am in serious trouble.

 

In the attested i had mentioned , the hacker's devices . s20 ultra is not my device & i am deeply concern that how from russia it's been logged in and when i click on that tab , i have found that device was hp victus 15 ( which is mine).

 

Please give a suitable solution to this problem before anything worser gets on my way !! 

hacker was on my device on dec 5 ???(after clicking on windows , russia)hacker was on my device on dec 5 ???(after clicking on windows , russia)my device , its okay !! (after clicking on Bangladesh , windows)my device , its okay !! (after clicking on Bangladesh , windows)My device it's okay !My device it's okay !

Hacker's Log in proof.pngMcAfee's Notification in my gmail.png

3 REPLIES 3
HP Recommended

Hi

No need to use your computer, to end up with this type of warning
Sometimes you can have a warning, just because you are connected otherwise, change of browser, computer instead of his telephone etc.
here you would have a problem with google services, so you should see this with them directly, in general it is recommended to change these passwords etc.
In case, tell your bank, they will tell you what to do, to avoid account problems, (online purchase that you would not have made, etc.)
change your identifiers / passwords of your different accounts, emails etc.
Have the computer analyzed by specialized software
at best, make a factory recovey, if too complicated

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thanks for your reply . So to sum up , i have to reset the local disc c & also i have to change the passwords (followed by the two factor authentication) in order to KEEP USING THIS EMAIL !? Is this what you are trying to advise me here ? Will that do ?

HP Recommended

not exactly
you have a problem with a google account
see with google, you will certainly have to change the passwords of this account
and all the passwords you currently use for all your accounts, whether emails, Microsoft accounts, gaming platform, online shopping account, etc.
if you have been hacked in one place, it is possible that your other passwords have been hacked
Especially if you use identical passwords, easier!
then, scan your computer, with the updated antivirus
and try software that specializes in detecting unwanted software
if the computer is infested, see specialized forums ..
if it is too complicated to clean it if infected, then use the hp factory recovery

may help

https://www.pcmag.com/how-to/what-to-do-when-youve-been-hacked

https://www.allthingssecured.com/identity-protection/what-to-do-when-youve-been-hacked-step-by-step-...

https://support.google.com/accounts/answer/140921?hl=en

https://support.google.com/accounts/answer/6294825?hl=en

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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