-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- I get an error when installing HP diagnostic UEFI

Create an account on the HP Community to personalize your profile and ask a question
09-13-2024 04:33 PM
When I'm installing HP PC hardware diagnostic UEFI, I get an error saying: There was a problem with this Windows installer package. The execution of a program belonging to the installation did not complete as expected.
09-16-2024 10:18 AM
Hi @FernandoClavero,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with installing HP hardware diagnostics on your Laptop.
Kindly refer to the steps on this link to install the and let me know if that resolves the issue.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee