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‎09-13-2024 04:33 PM

HP Recommended
Product: HP Pavilion Notebook - 14-ab105la (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

When I'm installing HP PC hardware diagnostic UEFI, I get an error saying: There was a problem with this Windows installer package. The execution of a program belonging to the installation did not complete as expected.

 

Screenshot_1.png

Category:
1 REPLY 1

‎09-16-2024 10:18 AM

HP Recommended

Hi @FernandoClavero,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with installing HP hardware diagnostics on your Laptop.

 

Kindly refer to the steps on this link to install the and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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