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HP Recommended
HP SPECTRE

I had smoke come out of keyboard how or who could fix my issue or is this computer non fixable?

1 REPLY 1
HP Recommended

@HYVIBZ 

My guess? NO -- this is not fixable in the sense of replacing some component and the PC is up and working again.

 

Smoke almost always indicates a fried part on the motherboard and replacing those is a nightmare!


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues. For these issues, you will need to contact HP Customer Support.

 

HP contact info: https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.