cancel
Showing results for 
Search instead for 
Did you mean: 
hell-o
New member
2 1 0 0
Message 1 of 5
203
Flag Post

I had submitted a dispute for warranty two days ago, I have not received any response from your side

HP Recommended

I had submitted a dispute for warranty two days ago and I have not received any response from you. The warranty start and end date is wrong, I would like you to look into this issue ASAP, and please check the dates and make the required corrections. The start date of the warranty is dated four months prior to my purchase. Please respond, I have submitted the disputwe for warranty twice. 

4 REPLIES 4
Dragon-Fur
Level 16
Level 16
33,149 32,627 3,042 11,023
Message 2 of 5
Flag Post
HP Recommended

@hell-o 

 

Do you need immediate service on your computer that requires the issue be expedited?

If not, that is, if you don't need to submit a case for Warranty Repair, you will likely have to wait your turn in line.

 

If you do need to submit a case for repair and cannot do so, let us know so we can send the matter for review.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

Was this reply helpful? Yes No
hell-o
Author
New member
2 1 0 0
Message 3 of 5
Flag Post
HP Recommended

Yes I would like you to check my warranty

Was this reply helpful? Yes No
Dragon-Fur
Level 16
Level 16
33,149 32,627 3,042 11,023
Message 4 of 5
Flag Post
HP Recommended

@hell-o 

 

We can do that so you can receive help to submit your case for Warranty Repair.

If you do not need Warranty Repair service, please let the agent know when / if you receive your response.

Thank you.

 

 

Request for Review

 

  • I have submitted a request that someone review your question / concern.

 

Worth Noting

  • Our Community is not HP Technical Support, nor are we HP Sales or HP Service.
  • Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
  • The time frame (how long it takes) for a response is not controlled by the Community.
  • If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

 

Note to those reading:

  • Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.
  • Please do not post any personal or case information here - we cannot make use of the data. 
  • Posting personal information at a public site increases your risk from rats and scammers.

 

 

Dragon-Fur

Was this reply helpful? Yes No
Betty0610
HP Support Agent
HP Support Agent
17,537 17,519 974 828
Message 5 of 5
Flag Post
HP Recommended

@hell-o

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation