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- I have hp pavilion laptop, its battery is now not charging b...

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09-25-2019 10:37 PM - edited 09-25-2019 10:44 PM
I have laptop approx 2.5 years old, but battery is just around 1.5 years old as it was changed once when my laptop was under 1 year purchase warranty, its battery is now not charging beyond 70%. Battery check is showing status OK. one month ago it was not charging beyond 80% and now after one month its stuck at 70%. already updated BIOS. what to do now?
Already Tried :
Calibration
BIOS update
HP battery diagnostics
09-27-2019 04:36 PM
You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport
This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.
I am a volunteer and I do not work for, nor represent, HP