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HP Recommended
Microsoft Windows 10 (32-bit)

I'm locked out of my laptop how do I factory rest it from the lock screen?

3 REPLIES 3
HP Recommended

What happens when you try to log in? There's a chance you can go to the "Automatic Repair Menu" and you might be able to Reset from there. 

HP Recommended
  1.  When I try to login it just gives me a hint what the password is and I have absolutely no ides what the password would be.
HP Recommended
  1. Go into the Automatic Repair menu by constantly turning your PC off when it is turning on.
  2. Go to the Command Prompt from there
  3.  Now type in this to the Command Prompt: "net user [Username] [new password]" without the quotes, replace [Username] with your username and [new password] with your new password.
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