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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 2
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I need help to bypass the administrator lock on my hp. It was my brothers b4 he passed.

HP Recommended
Elitebook 840GS

My brother, who recently passed away in a motorcycle accident, left me his HP laptop and I however am not computer savvy. Well unfortunately it has a administrator lock on it and I have no way of knowing how to be able to use it. Please help

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Message 2 of 2
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@JAG13 

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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