04-26-2016 05:37 PM
I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the password. I will be glad to help you.
HP PCs - How to Recover Your Lost or Forgotten Password (Windows 7)
Microsoft policy about lost or forgotten passwords
DPC Watchdog Violation
HP Software & Drivers - "Unknown publisher" or "User Account Control" message received in Windows
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂