What is the email client/version/program you are using now. You have to ADD email account to THAT client/agent/program. Nearly all clients/agents/programs now allow you to add email account from other clients/agents/programs
For example: you can add **bleep** account, yahoo account ... to Microsoft (Outlook/OutlookLive) account and vice versa.
BH *** **Click the KUDOS thumb up on the left to say 'Thanks'** Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".