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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Software and How To Questions
- I purchased a new HP laptop online with MS Office 365P MM...
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03-30-2020 10:46 AM
Two week notebook purchased online. Comes with MS Office 365 that I did not receive an account key for activation.
Solved! Go to Solution.
Accepted Solutions
03-30-2020 05:16 PM
Sorry, but we have no access to that information, so we can't help you with that.
You will need to deal with HP Customer Support directly to get the information from them.
To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Goto this page https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
I am a volunteer and I do not work for, nor represent, HP
03-30-2020 05:16 PM
Sorry, but we have no access to that information, so we can't help you with that.
You will need to deal with HP Customer Support directly to get the information from them.
To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Goto this page https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
I am a volunteer and I do not work for, nor represent, HP
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