Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
1 REPLY 1
11-07-2021 08:51 PM
Below is the link to the parts list for your notebook.
The charger and power cord that goes from the wall socket to the charger are sold separately.
|693715-001||AC adapter (65 watt) - Input voltage 110-240VAC, 50-60Hz, 19.5V, 3.33A DC output, RC/V, non-smart pin, with power factor correction (PFC) - (For use in all countries and regions)|
213349-001 Power cord (Black) - 3-wire conductor, 18 AWG, 1.8m (6.0ft) long - Has straight (F) C5 receptacle (North America)
What I suggest you do is to search by the charger part number on eBay and buy a used but tested and working genuine HP charger.
Many of them will also come with the power cord.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community