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‎06-16-2018 12:35 PM

HP Recommended
Product: HP Spectre x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

 

There seem to be two alternative versions of the TPM security update available for my computer:

https://support.hp.com/us-en/document/c05792935:

 

 

HP Spectre x360 Convertible PC (models 13-4100 ~ 4199)
SLB9660 TPM 1.2 ver. 4.43.257.0
SP82133
HP Spectre x360 Convertible PC (models 13-4100 ~ 4199)
SLB9665 TPM 2.0 ver. 5.62.3126.0
SP84318

 

 

Which version should I use?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2018 01:56 PM - edited ‎06-16-2018 01:57 PM

HP Recommended

Open the TPM console to see if you can reconcile the version. In the search/cortana bar type TPM.msc to open it.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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1 REPLY 1

‎06-16-2018 01:56 PM - edited ‎06-16-2018 01:57 PM

HP Recommended

Open the TPM console to see if you can reconcile the version. In the search/cortana bar type TPM.msc to open it.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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