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‎08-20-2017 04:11 PM

HP Recommended
Product: Pavilion 15cc-050wm
Operating System: Microsoft Windows 10 (64-bit)

I am having trouble opening the laptop to rep,ace a broken head drive.  Need help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-22-2017 11:16 AM

HP Recommended

@Marauder77

 

Can you try on another computer???

 

REO

View solution in original post

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10 REPLIES 10

‎08-20-2017 04:23 PM

HP Recommended
@Marauder77 wrote:

I am having trouble opening the laptop to rep,ace a broken head drive.  Need help.

Hi,

 

What is the problem ?  Very hard isn't it ? Pleaseread from page 40 of the following manual

 

               http://h10032.www1.hp.com/ctg/Manual/c05493762.pdf

 

Regards.

BH
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‎08-20-2017 04:32 PM

HP Recommended

@Marauder77

 

https://h20574.www2.hp.com/Media/3F51E539-9D34-4213-89DF-C6A5118F6EB5/texr_PCPFILES/SML/FruVideo/tex...

 

Click on Base Enclosure and Hard Disk drive assembly.

 

REO

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‎08-22-2017 09:26 AM

HP Recommended

I am getting a 404 error when trying to open the PDF is it located somewhere else?

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‎08-22-2017 09:37 AM

HP Recommended

@Marauder77

 

Try again please.

 

I just connected.

 

REO

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‎08-22-2017 10:10 AM

HP Recommended

Sorry still 404

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‎08-22-2017 10:16 AM

HP Recommended

@Marauder77

 

Are you using Internet Explorer???

 

REO

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‎08-22-2017 10:36 AM

HP Recommended

tried in chrome first then IE and couold not open in either.

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‎08-22-2017 10:59 AM

HP Recommended

@Marauder77

 

You may need to clear your Cache.

 

Because I just connected again.

 

rem and rep.JPG

REO

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‎08-22-2017 11:10 AM

HP Recommended

Sorry no luck for me. guess it is not in the clould for me to get that.

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