-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Intel Management Engine Components diver won't install

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

07-08-2020 04:22 AM
Product: ZBook Studio G3
Operating System: Microsoft Windows 10 (64-bit)
Hi, HPIA recommended upgrading the Intel Management Engine Components driver to the latest version (sp103535.exe) on my ZBook Studio G3 (Intel i7-6820HQ / C230 chipset), but the installation fails with 'platform not supported'. I did have a previous version installed (sp99409.exe) though. I removed this older version through the windows config panel and then reinstalled it. To my surprise this also aborted with a 'platform nor supported' error. Anyone know how to solve this?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.