08-23-2014 01:22 AM
Recently, my laptop has been experiencing problems of shutting down. I was unable to shut down despite clicking on the key. The time to load the login page and the home page has also gotten much longer
The problem still persist despite deleting several softwares and files, so i guess it isnt a space memory problem.
Is there anyway that I can get my laptop checked? and revert it to the original fast speed?
08-23-2014 05:08 AM - last edited on 03-07-2017 06:57 PM by OscarFuentes
Shut down the notebook. Tap away at the esckey as you start the notebook to enter the Start-up Menu. Select the Bios option ( f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages.
Note: If the option to run these tests is not available in the Bios Menu, use the f2 diagnostic menu instead.
Can you also post back with the following details.
The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.
The full version of the operating system you are using ( ie Windows 7 64bit ).
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