cancel
Showing results for 
Search instead for 
Did you mean: 
el_merendeiro
New member
1 0 0 0
Message 1 of 1
232
Flag Post

Issue with driver \Driver\WudfRd

HP Recommended
Dragonfly
Microsoft Windows 10 (64-bit)

Hi,

 

when i use my dragonfly i have sometimes freeze of the desktop or general apps, and the screen that i connect to my dockingstation HP just goes black for 2-3 seconds and then reappears. On my logs i found this message of warning:

The driver \Driver\WudfRd failed to load for the device PCI\VEN_8086&DEV_15EB&SUBSYS_861F103C&REV_06\7712B4390F00AA0000.

 

before the problem happens.

 

Also this one: 

The driver \Driver\WudfRd failed to load for the device ROOT\WindowsHelloFaceSoftwareDriver\0000.

 

Before the problem happened again. Now i wonder what should i do? The pc is at the last version of windows 2004(it did the problem even with 1909) and i installed all the last drivers with hp softpaq.

Any tips?

 

 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation