04-13-2011 07:38 AM
Just took delivery of the new Pavilion dv6t notebook. After installing the battery as per the instructions, when I tried to release the battery the release switch is jammed stuck to the right. Also the panel to access the hard drive has popped opened and cannot be closed shut or flush. After waiting over 6 weeks for this after having returned my previous Quad due to chipset problem, I am totally annoyed. Any suggestions?
04-13-2011 07:45 AM
try to wiggle the battery release latch......... if it is stuck on released position then press the battery inside and then wiggle the latch...
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04-13-2011 04:06 PM - edited 04-13-2011 04:28 PM
Thanks for the suggestion. The latch is actually jammed to the right which is opposite the battery release position. The right side seems to be the position to release the panel to access the inside of the laptop (I cannot remember if this was a feature on the older dv6 Quad) and so it is preventing this panel from closing. I cannot get the release catch to move any further to the left and the battery does not move even if I try to wiggle it or press it in.
04-14-2011 10:41 AM
Thanks. I read that as well but the gap between the battery and the case is too narrow for a credit card. I am returning the laptop to HP for a refund/exchange. Can anyone recommend another brand and model out there that is comparable to the Quad? Thanks again.
05-10-2011 07:56 PM
I had the same problem once where the latch got jammed in the wrong position when dropping the battery in. I used a butter knife to gently pry up the battery ,moving along the edge a little at a time and prying until finally it was free. Reinserting battery more carefully letting back edge seat first_all was well.Use my solution at your own risk.
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06-21-2011 11:37 AM
I just had this problem literally 5-10 minutes ago and just resolved it. It was stuck and I couldn't push the bottom panel back in, so what I had to do was use my nails to take out the battery (you can try a knife) which isn't too hard. Once the battery is pulled out, you can pull out the bottom panel and it should reset the jam. Then, push the panel back in, and then the battery.
11-01-2011 02:24 PM
I am actually having the reverse of this problem. my battery fell out for some reason, and I cannot get the battery release switch to move to the open position, and therefore I can't get even insert the battery. REALLY NEED HELP ASAP!
12-13-2011 01:54 AM
I had the same problem. I was going crazy when it started to happen because it was the first day i got the laptop..well the best way to get it unjamed is first wiggle the latch left and right until the battery starts to stick out a bit then u just give it a soft hit on the top part of the laptop. or put it in between ur legs and softly hit the battery between ur legs and it pops right off. which is how i got it to come out. funny how it sounds. Hope this helps guys