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Just bought HP Pavilion x30 laptop ( refurb ) -warrenty expired, unable to activate MS office, etc

HP Pav x360 Con Refurb 14 cd0053TXN
Microsoft Windows 10 in S Mode

Hello,

 

Just bought this laptop but seeing following issues

1. For Refurb laptops, I supposed to get 3 month warranty..but when I checked in HP support assistant -- it say already expired

2. Unable to active OFFICE HOME AND STUDENT 2016 as promised - Unable to locate license key or code in my laptop

3. When I reboot the laptop, it always says incompatible PEN etc.

 

Any insights? How do I get quick support on these issues?

 

Thanks

Subbu

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HP Recommended

Just bought HP Pavilion x30 laptop ( refurb ) -warrenty expired, unable to activate MS office, etc

These are issues that the seller that sold the refurb unit should handle.  Unless HP was the vender, I would not expect HP to warranty this item.






I'm not an HP employee.
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HP Recommended

Just bought HP Pavilion x30 laptop ( refurb ) -warrenty expired, unable to activate MS office, etc

Thank you for this response. I bought it though hp store. Let me contact hp support directedly for the same.

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