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‎08-29-2023 09:37 AM

HP Recommended
Product: HP Pavilion x360 - 14-dh1978nd
Operating System: Microsoft Windows 10 (64-bit)

Dear HP community !

I have a really weird problem. I have a HP laptop with 10th gen i7 and nvidia GPU. it's working perfect until the new drivers came out for my device. I upgraded to Windows 11 (clean install) and the drivers are horrible. Each driver I select is not compatible with my Windows version (even when I install Windows 10 it gives me this message). My keyboard and trackpad are functioning in the BIOS and functioning in the clean Windows install 10 & 11 version. But after the drivers getting installed it's not working anymore. I tried nearly everything to solve this issue. I now have Windows 10 installed and all drivers are perfectly installed, yet the keyboard & trackpad is not working. I cant install the drivers for my device since it says its all not compatible with my windows version. How can we solve this problem ? It's not the hardware fault but this is software related. Please help, many thanks !

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