cancel
Showing results for 
Search instead for 
Did you mean: 
swix
New member
1 0 0 0
Message 1 of 1
293
Flag Post

Keyboard and mouse problem

HP Recommended
HP Proobook 440 G6
Microsoft Windows 10 (64-bit)

Hello.
I have occasional keyboard and mouse problems on my laptop Hp probook 440 G6.
When you press the 8 key (there are other keys), instead of entering the character 8, a group of characters appears 0fj89123. After that, the keyboard stops perceiving character input (while some keys work, such as increasing the volume, etc., but get confused with each other), there are also problems with the mouse (when you press the left key, the right key is pressed). The problem can be solved by resetting Windows 10 to standard settings (or reinstalling), after that everything works well, but after about a week or two the problem repeats.
Does anyone know what this might be?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation