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‎11-19-2019 11:13 AM

HP Recommended
Product: HP Gaming Pavilion - 15-dk0047nl
Operating System: Microsoft Windows 10 (64-bit)

Good evening,
I purchased this notebook recently.
This notebook has a very very annoying flaw !!
The keyboard switches off after a few seconds.
Now I wonder what is the point of having such a short time.
What is the point of having a keyboard, so to speak, illuminated.
I updated the firmware to the latest version.
I have traveled far and wide on the web but nothing.
And put this timeout control in the bios for misery no?
It is not a cheap computer, you could also listen to us a good time !!
Alberto

2 REPLIES 2

‎11-19-2019 03:00 PM

HP Recommended

@Alverman 


Please use section The backlight stays on for only a few seconds of the following guide


   https://support.hp.com/au-en/document/c01612362


Regards.

BH
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‎11-20-2019 02:57 AM

HP Recommended

I had already read and re-read that article.
It seems to be the only article in the world but that no one, or only the lucky few who have that bios, can solve the problem.
As mentioned, and implied, I updated the bios but that entry does not exist !!

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