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HP Recommended
HP Laptop 14-cf1xxx
Microsoft Windows 10 (64-bit)

My keyboard's keys aren't giving out the right outputs. Three keys(so far) I know are affected, a(giving out ctrl a outputs), ctrl(giving out ctrl tab outputs), and tab(also giving out ctrl tab outputs.). (I'm using a pasted a to type this.) 
I don't know whether this is hardware or software-related, and I've already tried updating the device, updating drivers, and restarting the device, to no avail. This has happened once before but then it was fixed by restarting the device.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Shutting the device down for a while and then starting it back up fixed the issue.

View solution in original post

2 REPLIES 2
HP Recommended

Using the keyboard test, it turns out that esc and windows keys are linked or something, a and ctrl as well, and ctrl and tab.

HP Recommended

Shutting the device down for a while and then starting it back up fixed the issue.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.