Keyboard

[dgeist55]

My question is simple, but the answer must be complex!! Simply what I want to do is turn the back lites on where they will not time out between uses.

[Dragon-Fur · Accepted solution]

@dgeist55 

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@dgeist55 wrote:

My question is simple, but the answer must be complex!! Simply what I want to do is turn the back lites on where they will not time out between uses.

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The answer is not complicated, though it may be disappointing for you to hear.

Not all computers with the Backlit keyboard include the timeout control to keep that keyboard from going dark after a short period of time.

In particular, at this writing, consumer grade computers do not have the access to the BIOS Advanced section where this sort of control would be located.

BIOS – Backlit Keyboard and other Advanced Options

This is one of those situations where the how-to document mentions that a particular feature might not be supported on every computer.  The document does not offer an exact explanation for you because the document is not written for YOUR computer.

Read

HP Notebook PCs - Using the Backlit Keyboard

Section: The backlight stays on for only a few seconds

Discussion

In general, and there might be exceptions,

• Business class computers offer the BIOS Advanced
• Examples of business class systems include and are not limited to:  Zbook Mobile Workstations, ProBook, EliteBook, and others.
• The backlit keyboard timeout option is included in the BIOS Advanced section as appropriate (system has a backlit keyboard).

• At this writing, consumer class systems do not include the backlit keyboard timeout feature.
• Examples of consumer grade systems include and are not limited to:  Spectre, Pavilion, Envy, Notebook.

HP Note

BIOS configurations vary depending on the computer. For further information on a specific computer, refer to the documentation provided with the computer or go to the appropriate document for your PC.

Consumer Class Desktops and Notebooks – BIOS Setup

• HP Desktop PCs - BIOS Setup Utility Information and Menu Options
• HP Notebook PCs - BIOS Setup Information and Menu Options

Commercial / Business Class Computers – BIOS Setup

HP PC Commercial BIOS (UEFI) Setup - Administration Guide

For those reading:

Commercial / Business Class systems may include the BIOS  > Advanced setting to keep the backlit keyboard "on".

Restart into BIOS – Set backlit keyboard “always” on

Restart > while screen blank, repeat ESC key until menu starts

BIOS setup

Advanced > Built-In Device Options >

Scroll down, set Backlit keyboard timeout = Never

Click back to Main (menu), select Save changes and exit

Reference and Resources – Places to find help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

HP Notebook - 15-dw0091nr

OR

Open Support Home

Enter the name of your device

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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2020 Year of Rat

[dgeist55]

Thank you for the detailed response to my issue. I really thought that I was just overlooking something simple. I had tried the bios method to find just what you had said, this units' bios does not allow entry into advanced section, but again thanks and have a great second half to the weekend.