Laptop lags when charging

[arickarham]

i have a laptop model hp pavillion 15-cc624tx. laptop runs games smoothly when charger is not connected .when charger is connected games starts to lag and becomes unplayable 

[Echo_Lake]

@arickarham
Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that when Ac adapter is plugged in, the game lags and stops functioning, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• When was the last time it worked fine?
• Have you tried any troubleshooting steps?
• Did this happen after a recent window or software update?
• Does it happen only with games or with other applications?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

Let's create a new power plan and check:

1. In Windows, search for and open Control Panel.

2. Search for power, and then click Power Options.

   

3. Select an option under Choose or customize a power plan.

   

4. To customize the selected plan, click Change plan settings, and then select the display and sleep settings when using the battery and when plugged in.

   NOTE: To set up a personalized plan, click Create a power plan from list on the left side of the main Power Options window, and then follow the on-screen instructions. The plan displays in the list of available power plans.

5. To change more power settings, click Change advanced power settings.

   

6. Click the plus sign next to the component or function, change the available settings, click Apply, and then click OK.

   

7. Click Save changes.

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

[arickarham]

Thank you for your response. I've  found out my supplier gave me a 45 W adapter instead of 65 W. May be that's why my laptop was disfunctioning

[Echo_Lake]

@arickarham
Thank you for posting back.

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

[arickarham]

Thank you. It means a lot

[Echo_Lake]

@arickarham

You're welcome!