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FAISAL__
Level 1
4 1 0 0
Message 1 of 2
109
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Laptop out of warranty before time

HP Recommended
hp 15 da0102tu
Microsoft Windows 10 (64-bit)

I bought my laptop 8 months ago and i bought it with 1 year warranty but its its showing warranty expired ..

New Doc 2020-10-15 10.25.26.jpg

i have these documents on which the date of purchase is  02/january/2020

IMG_20201015_103856.jpg

  I can't get help from a support assistant cause it says your product is out of warranty...

help me out...

 

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@FAISAL__ 

The HP warranty date is set when the PC is BUILT, now when it is SOLD.  So, you have to use the information below to contact HP Customer Support to register your laptop and have the warrant dates reset.  We can not do that for you.

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***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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