cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
4 1 0 0
Message 1 of 2
72
Flag Post

Laptop out of warranty before time

HP Recommended
hp 15 da0102tu
Microsoft Windows 10 (64-bit)

I bought my laptop 8 months ago and i bought it with 1 year warranty but its its showing warranty expired ..

New Doc 2020-10-15 10.25.26.jpg

i have these documents on which the date of purchase is  02/january/2020

IMG_20201015_103856.jpg

  I can't get help from a support assistant cause it says your product is out of warranty...

help me out...

 

1 REPLY 1
Highlighted
Level 16
Level 16
25,929 25,861 2,373 5,608
Message 2 of 2
Flag Post
HP Recommended

@FAISAL__ 

The HP warranty date is set when the PC is BUILT, now when it is SOLD.  So, you have to use the information below to contact HP Customer Support to register your laptop and have the warrant dates reset.  We can not do that for you.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation