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Honor Student
Posts: 2
Member Since: ‎03-14-2010
Message 1 of 4 (3,398 Views)

Laptop screen blank

I left my hp g60 laptop on and when i returned and touched the mouse keypad she wouldn't come back on, all the lights are on but  the screen is blank.... What to do?

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Grad Student
Posts: 286
Member Since: ‎02-10-2010
Message 2 of 4 (3,393 Views)

Re: Laptop screen blank

Hi bahamagal, try these steps:


(First try cosing the lid and re-opening it, then try below.....)

1.) If the power light/button is blinking, try pressing it once to recover from sleep/hibernation mode.

2.) Power off your laptop, then power back on to see if this fixes it

3.) If screen still blank, look closely at your screen from different angles, can you still see a desktop? Your backlight may be malfunctioning. Try plugging it into an external monotr or HDTV via HDMI?


Let us know how you progress. You may have to contact HP support if the probem persists.


Good luck!

ProBook 4710S, Win 10 Pro 32 bit, T6570 @ 2.1Ghz, 320GB, 3GB, ATI Mobility HD 4330
HP Omen X 900-1XX Win 10 64, Deca Core i7 @ 3.00Ghz,
HP Stream 7 Tablet Windows 10 Home
Posts: 36,876
Member Since: ‎11-12-2008
Message 3 of 4 (3,378 Views)

Re: Laptop screen blank

Try a hard reset.


1-remove power cord and battery

2-press power button for 20 seconds

3-reinstall battery and power cord

4-power on

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Posts: 1
Member Since: ‎08-26-2013
Message 4 of 4 (2,178 Views)

Re: Laptop screen blank

Help! My laptop screen is completely black. All the lights are on though and they caps lock and scroll key lights keep blinking. I've restarted and i've done all the steps you suggested to others on how to fix the black screen but absolutely nothing helps... Any new advice on how to fix my laptop would be greatly appreciated. Thanks!! (I think I have a Pavilion dv4, if that makes sense to anybody.)

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