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Jona020663
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Message 1 of 2
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Laptop screen freezes

HP Recommended
HP - 14s-dq1504sa 14" Laptop - Intel® Core™ i5, 256 GB SSDExample: Pavilion 6530
Microsoft Windows 10 (32-bit)

Hello, the screen constantly freezes when I'm using the cycling app, zwift. If I use my iphone, there are no issues.

Is there a solution to this problem

1 REPLY 1
WAWood
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Message 2 of 2
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HP Recommended

@Jona020663 

You're comparing two different devices that have almost nothing in common. Not only do they have totally different operating systems, the applications for each have totally different code, as well.

 

Sorry, but since this is just a self-help Support Community staffed mostly by volunteers, we have no capability for debugging problems with third-party (i.e., non-HP) applications.

For help with this issue, you have to contact the vendor of the application or their support forum.



I am a volunteer and I do not work for, nor represent, HP
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