At the start of the year, I started noticing that my laptop would turn off at 70% so I had to use it plugged in. But in May my laptop would turn off when I unplugged it. I didn't mind it but now since we use it at school a lot more than we did at the start of the year so I'm trying to find a way to make it stop.
I downloaded HP Support Assistant and it said that the battery is OK
So I'm not sure why my laptop does that so please help me fix this.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".