Looking at getting machine with windows 8.1 - and upgrading to 10 -

[edillard]

Hi All,

I'm looking at purchasing a re-furb  machine.  

HP Laptop ENVY 17-N078CA

The machine has windows 8.1 and I wanted to know if there have been  any issues upgrading to windows 10.

[WAWood · Accepted solution]

edillard

Hello;

Allow me to welcome you to the HP forums!

I read your post about upgrading your PC to Win10 and wanted to help.

While HP has not tested your PC with Win10, and has not certified it will work, the good news is that HP does provide Win10 drivers for your PC:  http://support.hp.com/us-en/drivers/selfservice/hp-envy-17-n000-notebook-pc-touch/7777355/model/8429...

If that page does not show Windows 10 when you open it, then click Change and select Windows 10 from the pulldown.

Unfortunately, the Win10 GoBack function is NOT reliable, and that can leave you with a corrupted machine that will require factory reset, and losing everything on it, to get it working again.

You avoid this by making an image backup to an external drive or USB stick using Macrium Reflect (MR) which provides a FREE version that can be used to image and restore partitions or entire drives.

What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD

NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
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[edillard]

This is an excellent response.  I decied to go with a different model.  Thanks!!!