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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

My laptop is unable to connect with my phone in MTP mode. I kindly need the necessary drivers to facilitate this connection. Anyone please help me out. Where can I find these drivers?

 

3 REPLIES 3
HP Recommended

clinton_lasco

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but there are no MTP drivers as such.

 

I have a Samsung Galaxy phone, and I had to go to Samsung and download their Mobile Phone drivers and install them before my desktop would see the phone's filesystem.


Even after that, when I connect to the PC, I have to tap the phone and scroll down through the Connection menu options to the bottom, where there is a selection for File Transfer.


So basically, you have to go to your phone manufacturer for the drivers.

 

There is an alternative in a product known as MOBILedit!.  They have a trial version and that allows you to download their mobile phone drivers -- but it might work only with their apps.  I tried their apps and they wouldn't write to my phone, so I uninstalled them.


Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi:

 

Watch this video and here is the W10 link to the download he references (which is below the video in the comments section).

 

https://www.youtube.com/watch?v=CXG0y_aWOrs

 

https://www.microsoft.com/en-in/download/details.aspx?id=48231

 

You can also try this from the first comment below...

 

Select MTP on the phone. Go to device manager. Uninstall the driver for the device detected in yellow. Disconnect, Connect. Update driver. Select from computer. Portable device. List of drivers. Select MTP USB device from 1st category. Complete wizard

How to Install any MTP driver on My PC like that windows 8/8.1/10. You Just Follow My Instruction. i hope your problem has been resolve. How to Fix MTP USB Device Driver Problem SAMSUNG GALAXY (MTP USB DEVICE FAILED) FIX Samsung Mobile MTP USB Device Driver Download for windows MTP Device driver ...
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