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HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV)
Microsoft Windows 11

How can I get the MAC address of my stolen HP Laptop 15s-fq5037nx?

1 REPLY 1
HP Recommended

@saadi693, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I’m really sorry to hear that your laptop was stolen. I can understand how stressful this must be, especially with all your important data and accounts linked to it.

 

While HP does not have the ability to track or recover stolen devices, and stolen or lost products are not covered under any warranty or extended warranty, I strongly recommend reaching out to your local law enforcement as soon as possible. They may be able to assist you in tracking or recovering your device.

 

If you had any security features enabled, such as tracking software or cloud backups, you may want to check those options as well. Additionally, I’d advise securing your accounts by updating your passwords and enabling two-factor authentication to prevent unauthorized access.

 

I truly hope you're able to recover your laptop soon. Let me know if there’s anything else I can assist you with.

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.