Matelic sound

[dhwani3]

I purchased hp laptop 15s in jan-2024..there is some type of matelic clicking noise coming from laptop.

[Sneha_01]

Hi @dhwani3 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

A metallic clicking noise coming from your HP laptop can be concerning. This type of sound can occur due to several reasons, and it's important to diagnose the issue to ensure there's no hardware malfunction. Here are some possible causes and solutions for the clicking noise:

1. Hard Drive or SSD Noise

• If your HP laptop has a traditional HDD (Hard Disk Drive), the clicking sound could be from the hard drive. This could happen if the drive is starting to fail or if there’s some mechanical interference.
• Solution:
  • Check if the noise happens when you're accessing files or during certain tasks that require disk usage.
  • Backup your data immediately if you're using an HDD to avoid any potential data loss.
  • If your laptop uses an SSD (Solid-State Drive), this would not be the source of the sound, as SSDs have no moving parts.

2. Cooling Fan or Internal Components

• Cooling fans inside the laptop can sometimes make clicking or metallic sounds, especially if debris or dust accumulates inside the fan blades, or if the fan is malfunctioning.
• Solution:
  • Ensure the laptop is on a hard, flat surface to avoid obstructing airflow.
  • Use compressed air to clean out any dust that may have accumulated inside, especially around the fans. Be gentle to avoid damaging internal components.

3. Loose or Misaligned Parts

• Sometimes, internal parts like screws, metal panels, or the laptop frame can become slightly loose, causing a clicking or rattling sound as they move during regular use.
• Solution:
  • Gently press around the laptop's chassis to see if the sound changes. This could help you isolate the part of the laptop making the noise.
  • If you find that the noise is from loose parts, carefully tighten any screws or consult a professional to check the internal components.

Speakers or Audio Issues

• In some cases, a metallic clicking sound could be coming from the speakers or audio system, particularly if there's interference or an issue with the laptop’s sound card or drivers.
• Solution:
  • Try disabling the laptop’s speakers or using external headphones to determine if the noise is related to the audio system.
  • Update or reinstall the sound drivers to ensure there are no software issues causing the sound.

6. Battery or Power-Related Issues

• In rare cases, an issue with the battery or power circuitry could cause a clicking or metallic sound, especially when charging.
• Solution:
  • Disconnect the charger and see if the noise goes away.
  • If the noise persists only while charging, try using a different charger or verify if the battery is properly seated.

7. Check for Software Interference

• Certain software running on the laptop can cause electrical interference or hardware malfunctions that may sound like a clicking noise.
• Solution:
  • Check for any background processes or hardware-intensive applications that could be causing the sound.

If you still get the sound then it must be a hardware issue which needs to be repaired.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support