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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Microsoft 365 Personal 1 year - Save $30 instantly
Create an account on the HP Community to personalize your profile and ask a question
09-16-2020 07:12 PM
Just received my new laptop today - no product code card with product to install my MS 365 Personal? Contacted chat - opened claims - shoved me off on a 1-800 number...called support only to have a representative (with roosters - **bleep** a doodle do-ing in the background) - this rep played the your breaking up - transfered me to a number with prompts only to be told support open until 12am - went through prompts only to be told “they are closed?” Seriously HP??? This is the best you can do??? Does anyone know how you get the product code??? I had include it and paid for in my custom order.
thank you
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09-17-2020 09:31 AM
It is true that in some parts of the world people are still having to work from home - or they might be working in an environment not protected from outside noises. I do understand the distraction might be annoying.
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09-17-2020 09:31 AM
It is true that in some parts of the world people are still having to work from home - or they might be working in an environment not protected from outside noises. I do understand the distraction might be annoying.
Request for Review
- I will submit a request that someone review your question / concern.
Worth Noting
- Our Community is not HP Technical Support, nor are we HP Sales or HP Service.
- Our request for assistance on your behalf does not influence the outcome: Our request is not a magic back door into HP Support.
- The time frame (how long it takes) for a response is not controlled by the Community.
- If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you.
Note to those reading:
- Do not contact random numbers posted in a public or private message by “new members”. Vermin are looking for victims – don’t be next.
- Please do not post any personal or case information here - we cannot make use of the data.
- Posting personal information at a public site increases your risk from rats and scammers.
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