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HP Recommended
HP ENVY Laptop PC 17-cg1000 (19S97AV)
Microsoft Windows 11

Please help me activate the Microsoft Office pre-installed in my Lap

1 REPLY 1
HP Recommended

@Debendra_Ray 

 

Welcome to the HP User Community.

 

Pre-installed is not the same as licensed.

 

Find your device in category Product Information

Open the Specifications for your computer

Scroll to the bottom to see the Software list

 

Example

HP ENVY Laptop 17-cg1000nb Product Specifications

Section > Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix; ExpressVPN (30 day free trial); LastPass Premium (30 day free trial)
Software - Productivity & finance
1 month trial for new Microsoft 365 customers

 

What next?

All activation and licensing is controlled by Microsoft - "Office" software is a Microsoft product line.

 

Things that are Microsoft / Office

 

Microsoft 365 / Microsoft Office are licensed products owned and controlled by Microsoft.

We can help to the extent of providing information to help you understand your options.

 

 

Microsoft Office - Product and License Information 

 

Open and Read

 Microsoft - Activate Office

 

Activate Office using the Activation wizard

Includes “Activate after reinstalling or moving Office”

 

Installation and License Key Options

 

Some of the ways to “get” Office Software:

 

  1. Trial Software that comes with the computer. 

 

An "offer" to try the software, in other words.  The license is NOT included in Trial offers.

 

  1. Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.

 

  1. Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). 

If you have trouble with this exact type of “installed” Office before it has expired,

Contact HP Support for recovery options.

 

  1. Purchase Office separately from Microsoft or other merchant.

 

Documentation / Website / How-to Instructions

 

With Key - Install Office on your PC or Mac

Calls / links to:

 Where to enter your Office product key

     To see help options:  Scroll down to the middle of the page and select product

     Need more help?  Scroll down on the web page to find out how to contact Microsoft.

 

Purchase / Repair Options and Life without Office

Microsoft Office Products - Choose your Office

 

Microsoft - Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus

and

Microsoft 365 community support

 

Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC

 

Life is possible without Office

5 free open source alternatives to Microsoft Office

 

Yeah, but - My situation is different, special, not covered, impossible

 

If you purchased your computer from HP

AND

If received a license for Office with the purchase,

If your situation is unique, different, or odd,

Then

Please contact HP Support

Why?

Our Community simply cannot address Microsoft license issues – we are a peer-to-Peer user group.

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

References / How to / Resources

 

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP ENVY Laptop PC 17-cg1000 (19S97AV) 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.