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Microsoft office home and students 2016 license issue

HP Recommended
pavilion 15 cx0140tx
Microsoft Windows 10 (64-bit)

hello sir,

      The laptop I purchase includes Microsoft office home and students 2016. it works for some time but after some months in my Microsoft account it is showing that I don't have subscription to office.  Is there any technical issue or office had limited license?

Kindly help me in this matter. 

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HP Recommended



Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not post any private information in our very public Community.

These people might be scammers trying to steal your information / money.



You must contact Microsoft Office Support for license help.


Things that are Office


Office is a Microsoft product.

Contact Microsoft for help with Office.


Microsoft Office - Product and License Information 


Please Read

 Microsoft - Activate Office


Installation and License Key Options


Some of the ways to “get” Office Software:


1.  Trial Software that comes with the computer.  An "offer" to try the software, in other words.  The license is NOT included in Trial offers.


2.  Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.


3.  Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). 

If you have trouble with this exact type of “installed” Office before it has expired,

Contact HP Support for recovery options.


4.  Purchase Office separately from Microsoft or other merchant.


Documentation / Website / How-to Instructions


With Key - Install Office on your PC or Mac

Calls / links to:

➡️  Where to enter your Office product key

          To see help options:  Scroll down to the middle of the page and select product

          Need more help?  Scroll down to find out how to contact Microsoft.


Purchase / Repair Options and Life without Office

Microsoft Office Products - Choose your Office


Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus


Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC


Life is possible without Office

5 free open source alternatives to Microsoft Office


Yeah, but - My situation is different, special, not covered, impossible

Please contact HP Support


Our Community simply cannot address Microsoft Office license issues – we are a peer-to-Peer user group.


Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"


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