• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ENVY 15-EP0008BA
Microsoft Windows 10 (64-bit)

Would someone please help me with the key combinations for both the 'insert' and 'pause' keys that are missing from the keyboard of my HP Envy 15-ep0008na.  Thanks

11 REPLIES 11
HP Recommended

@Tortoise22

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Could you please post a picture of your Keyboard please.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

HP ENVY LAPTOP KEYBOARD.jpg

HP Recommended

@Tortoise22

 

Thanks for replying!

 

The 0 Key at the bottom of the number pad on the upper-right corner of your keyboard will function as an Insert Key when Num Lock is turned off. That is why it is labeled with both 0 and Ins on the key itself. Note that the Shift Key can act as a temporary toggle for Num Lock when you press one of the keypad keys (just like the Shift Key acts as a toggle for capital letters). Therefore, when Num Lock is on, pressing Shift + Numpad-0 will function as an Insert Key.

 

For pause- Fn + right-shift.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Hello TEJ1602 and thanks for trying but neither option you advised works  The '0' key only has an closed symbol on it which shows when I toggle using the shift key and I cannot find an 'Ins' option anywhere on the keyboard, Also the Pause option you mention sadly doesn't work either so I'm still searching for answers.

 

But I appreciate you trying and hopefully someone will be able to provide the solution.

thumbnail_IMG_0545.jpg

HP Recommended

@Tortoise22

 

Press and hold fn key, and press prt sc key, and release at the same time.

 

Let me know if this helps!

 

 

TEJ1602
I am an HP Employee

HP Recommended

None of the native work-arounds worked for me.  I ended up using SharpKeys.

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Revisit-There-is-no-INSERT-key...

HP Recommended

Thx, I'll read up on Sharpkeys as they're new to me.

HP Recommended

No didn't work either but thanks 

HP Recommended

To TEJ1602.  No that  didn't work either but thanks 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.