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10-04-2020 11:40 AM
Would someone please help me with the key combinations for both the 'insert' and 'pause' keys that are missing from the keyboard of my HP Envy 15-ep0008na. Thanks
10-07-2020 11:02 AM
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I have gone through your Post and would like to help
Could you please post a picture of your Keyboard please.
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I Am An HP Employee
10-09-2020 12:42 PM
Thanks for replying!
The 0 Key at the bottom of the number pad on the upper-right corner of your keyboard will function as an Insert Key when Num Lock is turned off. That is why it is labeled with both 0 and Ins on the key itself. Note that the Shift Key can act as a temporary toggle for Num Lock when you press one of the keypad keys (just like the Shift Key acts as a toggle for capital letters). Therefore, when Num Lock is on, pressing Shift + Numpad-0 will function as an Insert Key.
For pause- Fn + right-shift.
I hope that answers your concern adequately. Let me know!
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I am an HP Employee
10-10-2020 08:08 AM
Hello TEJ1602 and thanks for trying but neither option you advised works The '0' key only has an closed symbol on it which shows when I toggle using the shift key and I cannot find an 'Ins' option anywhere on the keyboard, Also the Pause option you mention sadly doesn't work either so I'm still searching for answers.
But I appreciate you trying and hopefully someone will be able to provide the solution.