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‎12-21-2018 12:11 PM

HP Recommended
Product: HP Spectre 300
Operating System: Microsoft Windows XP

My HP spectre has been working perfectly and now it will not take a charge, I tried restarting it with the little power that I had left and then turning it off to then hold the power button down for 15 seconds but that's when it wouldn't turn back on.  The charger works as I am able to charge my phone with it but no lights show up when plugged in.

1 REPLY 1

‎12-23-2018 04:21 PM

HP Recommended

@Cbennett2000
Thank you for posting on HP Forums,

Echo_Lake is at your service.

I understand you are in need of support, I appreciate your efforts to try and resolve the issue.

And to help you out, I'm sending out a Private message to assist you with the next course of action.

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

ECHO_LAKE
I am an HP Employee

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