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HP Recommended

So, I dropped my dad's HP laptop and now my charger won't fit the charging port I looked at it closer and it appears it got pushed in so now everytime I put a charger in it, it falls out

1 REPLY 1
HP Recommended

@PiinesBools 

 

Welcome to the HP English Community --

 

Physical damage of this type requires a board level repair to replace the damaged part(s).

 

If you are not comfortable doing the repair yourself, take the computer to a laptop hardware repair technician and ask about options for repair.

 

IF the computer is covered by a purchased HP Care Pack Accidental Damage contract (not just standard Warranty), contact HP Support - submit a Warranty repair request and ask about options.

 

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

 

Start here:

 HP Support virtual repair center

 

Printers

 Contact HP Support – Printer Support

 

HP Support  HP World-Wide Support

In-Warranty Products – Case submission for Warranty Repair

Select your region and follow the prompts

 

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

 

Reminders - READ

Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

 

Some regions display phone / chat contact information only after the case is submitted online

 

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

 

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

 

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

 

Never post private information in the HP Community!

Thieves are waiting - do not just hand out your privacy to their keeping.

 

HP Support does not free-post phone numbers for HP Support on the Internet.

 

Do not be a victim.

Stay vigilant.

 

=== --- === --- === --- === --- ===

 

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

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 Enter the device type and model name of your HP product

OR

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.