My device was meant to come with a year of Office 365 and 1 ... - HP Support Community

DeepAquamarine · ‎07-14-2019

So my device was meant to come with a year of Office 365 and 1 TB of OneDrive. I assume this is the 'Personal Plan' that HP has pre-paid for. Yet, it does not let me activated, and I am stuck on the free version. What can I do to switch to the version I should have gotten? Thanks!

EddyK · ‎07-15-2019

Hello @DeepAquamarine,

Are you signed into Office?

I would recommend taking a look at this article and referring to the Need Help? tab.

I would also advise asking Office support.

Anyway, let me know how it goes,

Eddy

I used to be an HP Expert. I no longer participate in this community.

My device was meant to come with a year of Office 365 and 1 TB of OneDrive

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