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DeepAquamarine
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HP Recommended

My device was meant to come with a year of Office 365 and 1 TB of OneDrive

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Microsoft Windows 10 (64-bit)

So my device was meant to come with a year of Office 365 and 1 TB of OneDrive. I assume this is the 'Personal Plan' that HP has pre-paid for. Yet, it does not let me activated, and I am stuck on the free version. What can I do to switch to the version I should have gotten? Thanks!

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HP Recommended

My device was meant to come with a year of Office 365 and 1 TB of OneDrive

Hello @DeepAquamarine,

 

Are you signed into Office?

 

I would recommend taking a look at this article and referring to the Need Help? tab.

 

I would also advise asking Office support.

 

Anyway, let me know how it goes,

Eddy

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